The Repair Process Step-by-Step:
Vehical Assessment
Frame/Unibody Adjustment
Quality Parts
Refinishing Process
Final Touches
Johnson’s Auto Body has been providing the finest in collision repair
since 1986. With
Johnson Auto Body there is no priority above that of
your satisfaction. During the repair process, the concerns of the customer are
number one.
The Customer: Concern Number One
Upon arrival, your damaged vehicle will be thoroughly inspected and a primary
estimate will be finalized and extended to your insurance company. Any
“negotiation” of that primary estimate will take place directly between
Johnson’s Auto Body and the insuring party.
After acceptance of our estimate by the insurance company, the damaged portion
of your vehicle will be disassembled and that area, along with the rest of the
vehicle, will be re- evaluated for hidden damage. If a supplemental estimate is
required for hidden damage, Johnson’s Auto Body will facilitate approval of this
supplemental amount of repair work with you and the insurance company.
The Insuring Party: Concern Number Two
Almost 20 years of experience “Insures” your policy holder of receiving the best
collision repair in the south.
More importantly, a full justification, line item estimate will provide the
assistance necessary in setting even the most complex claims. Communications are
enhanced by positioning Johnson’s Auto Body as the liaison among all parties
concerned.
By placing Johnson’s Auto Body at the top of this communication triangle, the
customers are guaranteed of receiving expedient, quality repairs within a
competitive budget acceptable to all parties.
The Referring Party: Concern Number Three
Whether you are the “originator of sale” of the vehicle, a previously satisfied
client, or an insurance agent, Johnson’s Auto Body professional, courteous staff
will reinforce your decision to recommend us in the first place. Taking your
recommendations and ensuring that it result in a very satisfied customer is our
primary objective. Johnson’s Auto Body takes pride in knowing that you have
placed your trust in us.
When all three concerned parties are involved in one ultimate objective— that of
customer satisfaction, Johnson’s Auto Body proves time and time again, it is
“The Finest In Collision Repair”.